SECURITY

Is it safe to enter my card number on-line?

Yes， it is 100% safe to enter your card number on our web-site. Our Cartierjewelry.co.uk server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

How can I know this site is secure?

To assist you in recognizing secure areas of the Cartierjewelry.co.uk website, a small lock icon will appear in the lower right-corner of your web browser. When this icon is present, and in the locked position, you know that information on that page will be secured.

Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.

Why did my credit card authorisation fail?

It is not uncommon that a request of credit card authorisation fails once or twice before the card is finally authorised. We will send you an e-mail if we encounter difficulties in authorising your credit card. You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet been entered the shipping process.

ABOUT PRODUCTS

Do you sell cartier watch?

No, we do not sell cartier watch.

Is your cartier jewelry authentic?

No. The authentic cartier creations are not directly sold on line even on the official site. We provided the best cartier design jewelry at affordable prices which enables almost everyone can be treated as royalty with the noble design and refined workmanship.

SHIPPING & TRACKING

What shipping options are available on Cartierjewelry.co.uk?

All orders will be shipped via USPS and EMS.

What the shipping rates?

Only Ca$10.99/$9.99/£6.99/€7.99 will be charged for shipping to one address, no matter how many items you order and no matter where your order will be shipped to.

Can I ship my order to an international location?

Yes, currently we are able to accept online orders to shipping addresses within the United States and most international locations where USPS can reach.

Is the delivery of my order safe?

Yes, for security purpose, every order will require a signature upon arrival.

When will my order be shipped?

Your order will be shipped in 1-2 days after the payment of your order has gone through.

Can I track my order online?

Yes, you will receive a shipping confirmation email from us after your order has been shipped out. The tracking number and tracking site of your order will be included in the email. You can access the website and enter your tracking number to track your order.

What if the tracking website your offered tells my tracking number is invalid?

Please track your order later. Usually the tracking number is valid in 24-36 hours.

What if the tracking website your offered still tells my tracking number is invalid in 3 days?

If there's still no tracking information available in 3 days, please contact us via email immediately, our customer service representative will investigate into your the shipment of your order and helps you out. If your order is lost on the way, we will resent your order or refund your order upon your request.

What if I do not receive a tracking number?

Please email us at service@Cartierjewelry.co.uk to inquire about the status of your order and your tracking number. Our customer service representatives will be there to help you.